The abuse and misuse of e-mail
is a serious problem, and Bluetech Solutions will not tolerate
Definition of UCE (Unsolicited Commercial
E-mail), or SPAM:
The bulk UCE, promotional material, or
other forms of solicitation sent via e-mail that advertise
any IP address belonging to Bluetech Solutions or any URL
(domain) that is hosted by Bluetech Solutions.
Unsolicited postings to newsgroups
advertising any IP or URL hosted by Bluetech Solutions.
The use of webpages set up on ISPs that
allow SPAM-ing (also known as "ghost sites")
that directly or indirectly reference customers to domains
or IP addresses hosted by Bluetech Solutions.
Advertising, transmitting, or otherwise
making available any software, program, product, or
service that is designed to facilitate a means to SPAM.
Forging or misrepresenting message
headers, whether in whole or in part, to mask the true
origin of the message.
For further information on
mail abuse, please visit the Mail
Abuse Prevention System (MAPS) website.
Repercussions of SPAM:
Across the Web, it is
generally accepted that SPAM is an inconsiderate and improper
SPAM is not only harmful
because of its negative impact on consumer attitudes toward
Bluetech Solutions, but also because it can overload Bluetech
Solutionsís network and resources, especially on our shared
(virtual) server environments.
Since it is unsolicited, users
who receive SPAM often become angry and send complaints to our
upstream providers. This upsets our providers who abhor SPAM
for the same reasons that Bluetech Solutions does - it causes
negative consumer attitudes and drains resources. We strive to
maintain favorable business relationships in the Web community
and obviously will not allow any practice that threatens these
Punishment For SPAM:
Bluetech Solutions reserves
the right to terminate, without warning, any account that
violates this policy. Usage of Bluetech Solutions services
constitutes acceptance and understanding of this policy.
Bluetech Solutions will charge
$25.00 per SPAM complaint we receive for both Dedicated and
Virtual Server customers. Resellers will be charged for resold
accounts, receiving SPAM complaints. Reseller may choose to
pass this charge down to their client. Our provider, VDI,
receives this fine from their Network providers and these
fines are passed on to the responsible party. These are
non-refundable charges and will be invoiced at the time of
Bluetech Solutions reserves
the right to decide what it considers "SPAM", "UCE",
"mail bombing", or "bulk e-mail", and to
determine from all of the evidence whether or not the e-mail
recipients were from an "opt-in" e-mail list.
Should you choose to e-mail
from Bluetech Solutions servers, especially if you use mailing
lists, you must read and adhere to the following guidelines,
which are offered as a statement of Internet standards and
best current practices for proper mailing list management and
preventing e-mail abuse.
Basic Mailing List Management Principles for
Mailing lists are an excellent
vehicle for distributing focused, targeted information to an
interested, receptive audience. Consequently, mailing lists
have been used successfully as a highly effective direct
Unfortunately, some marketers
misuse mailing lists through a lack of understanding of
Internet customs and rules of the forum pertaining to e-mail.
Others fail to take adequate precautions to prevent the lists
they manage from being used in an abusive manner.
The e-mail addresses of new subscribers
must be confirmed or verified before mailings commence.
This is usually accomplished by means of an e-mail message
sent to the subscriber to which s/he must reply, or
containing a URL which s/he must visit, in order to
complete the subscription. However it is implemented, a
fundamental requirement of all lists is the verification
of all new subscriptions.
Mailing list administrators must provide a
simple method for subscribers to terminate their
subscriptions, and administrators should provide clear and
effective instructions for unsubscribing from a mailing
list. Mailings from a list must cease promptly once a
subscription is terminated.
Mailing list administrators should make an
"out of band" procedure (e.g., a means of
contact by which messages may be sent for further
correspondence via e-mail or telephone) available for
those who wish to terminate their mailing list
subscriptions but are unable or unwilling to follow
standard automated procedures.
Mailing list administrators must ensure
that the impact of their mailings on the networks and
hosts of others is minimized by proper list management
procedures such as pruning of invalid or undeliverable
addresses, or taking steps to ensure that mailings do not
overwhelm less robust hosts or networks.
Mailing list administrators must take
adequate steps to ensure that their lists are not used for
abusive purposes. For example, administrators can maintain
a "suppression list" of e-mail addresses from
which all subscription requests are rejected. Addresses
would be added to the suppression list upon request by the
parties entitled to use the addresses at issue. The
purpose of the suppression list would be to prevent
subscription of addresses appearing on the suppression
list by unauthorized third parties. Such suppression lists
should also give properly authorized domain administrators
the option to suppress all mailings to the domains for
which they are responsible.
Mailing list administrators must make
adequate disclosures about how subscriber addresses will
be used, including whether or not addresses are subject to
sale or trade with other parties. Once a mailing list is
traded or sold, it may no longer be an opt-in mailing
list. Therefore, those who are acquiring
"opt-in" lists from others must examine the
terms and conditions under which the addresses were
originally compiled and determine that all recipients have
in fact opted-in specifically to the mailing lists to
which they are being traded or sold.
Mailing list administrators should make
adequate disclosures about the nature of their mailing
lists, including the subject matter of the lists and
anticipated frequency of messages. A substantive change in
either the subject matter or frequency of messages may
constitute a new and separate mailing list requiring a
separate subscription. List administrators should create a
new mailing list when there is a substantive change in
either the subject matter or frequency of messages. A
notification about the new mailing list may be appropriate
on the existing mailing list, but existing subscribers
should never be subscribed automatically to the new list.
For example, if Company A acquires Company B, and Company
B has compiled opt-in mailing lists, Company A should not
summarily incorporate Company B's mailing lists into its
*This SPAM (UCE) Accepted Use
Policy and all other Bluetech Solutions policies are subject
to change by Bluetech Solutions without notice. Continued
usage of the services after a change to this policy is
implemented and posted on the Bluetech Solutions site
constitutes your acceptance of such change or policy. We
encourage you to regularly check the Bluetech Solutions site
for any changes or additions. Visit our Terms
& Conditions for further information regarding our