Setup Fees :

We do not charge any setup fees for any of our accounts.

 

Features :

Fantastico plus more Free Scripts Included in all plans

This is a massive collection of great web applications.

Soholaunch Pro Edition Web Site builder included Free

For the complete List Click here

 

 

Frequestly Asked Questions

 

  1. What is Web Hosting? Do I have to register a Domain Name separately?.

  2. Is your Company run by Kids, like most others?

  3. How Do I sign up?

  4. How do you securely maintain my Credit Card Number? 

  5. Will I always have access to my website via POP3/FTP/Frontpage?

  6. Can I always receive assistance if I need it at any time?

  7. What is a virtual domain?

  8. Who is InterNIC?

  9. Can my domain be accessed with or without the www?

  10. How fast and reliable are your support staff?

  11. How long does it take for my account to work?

  12. Do you accept foreign domain names?

  13. How can I transfer my files to my website?

  14. Can I use my account for anything I want?

  15. How does the payment process work?

  16. Do I have access to my own personal SMTP server to send mail?

  17. Can I upgrade my account?

1.  What is Web Hosting? Do I have to register a Domain Name separately?.     Top
Web Hosting is hosting your web site in a remote server that is connected to the internet 24 hours a day. This way, anyone can view your web site at any time, when connected to the internet. Web Hosting providers like us provide this service to customers for a small fee.

To host your website, you must have your own domain name like yourdomain.com already registered with a Domain Registrar. After you register your own domain name, you can signup for a hosting account with us, giving us the name that you already registered. You can register your domain name through any Domain Registrar like Bluetech Solutions.

Once you signup for a hosting account, we will setup your account on our Server, and send you a Welcome E-mail, giving you the name of our Nameservers. You will have to update your domain name information with the nameservers we provide in the Welcome E-mail, by going to the website of your domain registrar. If you register your domain name with us, we will take care of updating the nameservers. After this process is complete, your domain name will automatically start pointing to your account in our server.

2. Is your Company run by Kids, like most others?      Top
No. The Company is run by 2 key Professionals (aged 36 and 41), both having several years of experience as System Administrators, and having basic Degrees and several certifications like Solaris System Administration.

3.  How do I sign up?     Top
Just click the order button and you will immediately be transferred to our order form.  This walks you through the process of signing up to make it as easy as possible for you. 

4. How do you securely maintain my Credit Card Number?    Top
We do not collect your Credit Card Number. Before you start entering your Credit Card details, you will be transported to the 128 Bit encrypted (The best method of encryption available today) Certified Secure site of our Credit Card Processing Company. They maintain and process your card. Even your account particulars like e-mail and address are maintained in a separate 128 bit encrypted secure server (https://secure.bluetechsolutions.com) and not on the same server that serves these pages.

5. Will I always have access to my website via POP3/FTP/Frontpage?     Top
Definitely.  You will have 24/7 access to all e-mail, FTP, and Microsoft Frontpage, allowing you to update your site any time, any day, anywhere.

6.  Can I always receive assistance if I need it at any time?     Top
Whenever you need us, we are here.  You can find different e-mail addresses for different departments on our contact page.  You also have the opportunity to chat with a live support staff representative using the ICQ Number on the contact page.

7.  What is a virtual domain?     Top
A Virtual Domain means having your own domain name (http://www.your-name.com) without having to install expensive server hardware and software. With a Virtual Domain, you utilize our server's storage space, however you are still professionally represented via your own personal Internet web address domain name (www.your-name.com) and by your own personal e-mail address domain name (you@your-name.com).

8.  Who is InterNIC?     Top
The InterNIC is an independent organization responsible for holding the registration and routing of Internet domain names. Without these people it would be virtually impossible to maintain sanity on the Internet.

9.  Can my domain be accessed with or without the www?     Top
Yes, you will be able to access the domain address with or without the "www" in front of the domain name. Example: [http://www.your-name.com] or [http://your-name.com] is acceptable, whichever you prefer.

10.  How fast and reliable are your support staff?     Top
Our support staff is always ready waiting for any questions, comments, or concerns that you may have.  You will always receive a response to every e-mail you send in or every support ticket you book under 24 hours, if not much sooner.  We know how frustrating it is when it takes forever to receive a response to an e-mail or a support ticket, which is why we make sure all e-mails are responded to within 24 hours. Our Support Ticketing System is located on a different server in a different location, to keep in touch with our customers in the rare case of our main servers becoming unreachable due to any reason.

11.  How long does it take for my account to work?     Top
Your account will be setup by a real live technician and ensure that everything is working properly.  This will always be done within 24 hours.  Once your account is setup you will receive a welcome e-mail giving you very important information on how to start using your account, and different information about your server IP address, username, password, etc.   Please save this e-mail as you will need this to refer back to.  Once the InterNIC announces that your domain name has been registered (or transferred, if applicable), it usually takes about 24 to 72 hours before it is active. All Internet providers must update their records (DNS tables) to reflect the new site's location.  To ensure that you can start uploading your new website as soon as it is setup, you will be able to use your sites IP address to upload to, which will turn into the domain name as soon as it is done making its way through the internet.

12.  Do you accept foreign domain names?     Top
Yes.  We accept any domain with any extension at all for installation. The change of domain name pointing has to be authorised and done by you directly. Most of the registrars have their own Online Domain Control Panel where you can login and change the nameservers to our servers as mentioned in our welcome e-mail.

13.  How can I transfer my files to my website?     Top
We have Full Microsoft® FrontPage® 2002 Support and Server Extensions and you will always be given the option to use FTP (File Transfer Protocol).  Both methods will be setup with your account so you can chose which one you want, whatever will work best for you.  Please be advised that using FTP and Frontpage simultaneously can result in damaging the Frontpage Extensions.

14.  Can I use my account for anything I want?     Top
You can use your account for pretty much everything but you may not under any circumstances use Bluetech Solutions  web site hosting or email accounts to promote material of a sexually explicit or illegal nature or for unsolicited e-mails or spamming.  Please refer to our Usage Agreement for more information.

15.  How does the payment process work?     Top
Your credit card will be processed by our CC Processing Company, 2checkout.com. You can get more information about them at their web site.  If you decide to cancel your account within the 30 day money back guarantee period, we will gladly refund your account your first month's payment. You just have to go to cancel and follow instructions.

16.  Do I have access to my own SMTP server to send mail?     Top
Yes.  You will be able to use mail.yourdomain.com to send all mail through our fast SMTP servers.

17.  Can I upgrade my account?     Top
Yes.  You can upgrade your account at any time.  If you upgrade from an IPless account (Plan 1 &2) to an IP account (Plans 3,4&5) and want to have a static IP, you will have to transfer all your files and databases manually as the IPless account will be deleted and a new IP account will be created.

 

For further questions, you can always contact us at support@bluetechsolutions.com

 

 
 
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